Privacy Policy

>Privacy Policy
Privacy Policy 2020-11-01T13:39:27+00:00

“All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”

“ will not pass any debit/credit card details to third parties”

“ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However (website) cannot guarantee the security of any information that is disclosed online”

“ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.”

At we are all committed to protecting your privacy and your private information is our top priority.

If you use our Site or Applications (as defined below) by visiting them or placing orders through them, whether from outside of the United Arab Emirates or not, You understand that you are voluntarily providing information to us and are accepting the practices described in this Privacy Policy.

For those using the Site or Applications from outside the United Arab Emirates, you understand and agree that information we collect from you may be stored within or outside the United Arab Emirates or your home country. (“My Pets”, “our”, “us” or “we”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of (this “Site”) and our corresponding applications for mobile devices (the “Applications”) (“Site” and “Applications” are collectively referred to in this Policy as the “Service” or “Services”).

This Privacy Policy applies only to information that you provide to us through the Site and Applications. This Privacy Policy may be updated from time to time. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United Arab Emirates or internationally.

Our Policies and Terms & Conditions may be changed or updated occasionally to meet the latest requirements and standards. Therefore we encourage you to frequently visit these sections in order to be updated about the changes on the website as modifications will be effective on the day they are posted.

Personally Identifiable Information we collect and how we use it.
When you register with us through the Site or Applications, we may ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you. This includes, but is not limited to, your name, username, phone number, credit card and other billing information, email address, shipping address, and in some cases your Internet Protocol address if it is combined with other information.

We may also collect information you supply to us regarding your personal preferences and interests. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or to take advantage of some or all of our features provided through the Services. You can register an account on via the Site or Applications or by logging into your account with certain third party social networking sites (“SNS”) (including Facebook and Twitter) via our Site.

If you decide to create your Account by logging into a SNS via the Site, we may extract the Personal Information you have provided to the SNS (such as your “real” name, email address and other information you make publicly available via the SNS) from the account you have with such SNS and use that information to create your Account, The information we extract may depend on the privacy settings you have with the SNS.

We use your Personal Information mainly to provide the Service and administer your inquiries. We will create your Account for your use of the Site and Applications based upon the Personal Information you provide.

Marketing to You
We also use your Personal Information to contact you with our newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “preferences” information.

Log Data
When you visit the Site or Applications, or use our Services, whether as a user or a non-registered user just browsing our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your Internet Protocol address, the browser type or the webpage you were visiting before you came to our Site and Application, pages of our Site and Application that you visit, the time spent on those pages, information you search for on our Site and Application, access times and dates, and other statistics. We may use this information to monitor and analyze use of the Site, Applications and the Service and for the Site and Application’s technical administration, to increase our Site and Applications’ functionality and user-friendliness and to better tailor our Site and Applications to our visitor’s needs.

We also use this information to verify that visitors to the Site and Application meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes.

Device Information
In addition to Log Data, we may also collect information about the device you’re using, including what type of device is it, which operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.

Like many websites, our Site and Applications use “cookies” to collect information. A cookie is a small data file that we transfer to your computer or mobile device’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future logins to the Site and Applications.

Persistent cookies allow us to identify when you sign-in to our Site, recognize you as a member, and provide other customized features. Second, we utilize session ID cookies to enable certain features of the Site and Applications, to better understand how you interact with the Site and Applications and to monitor aggregate usage by all our Users and web traffic routing on the Site and Applications. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site, Applications and Service and then close your browser.

We may also use cookies for other purposes such as improving security, protecting the Site or Applications from fraudulent activity, conducting research, analytics, or diagnostics to improve the Site, Applications, or Service, or save specified preferences that you have selected.

If you do not wish to accept Cookies, you can instruct your browser, by changing its options or settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site and Applications or all functionality or features of the Service.

By visiting the Site or using the Applications with your browser settings adjusted to accept cookies you inform us, that you desire to utilize our Site and Applications and the Services provided through them and that you consent to our use of cookies to provide such Services to you as described in this Privacy Policy.

Use of Your Information
All Members may review, update, correct or delete the Personal Information in their Account by contacting us at the following email address or by editing such profile via the Site and Applications. If you completely delete all such information, then your Account may become deactivated. You may also contact us at the foregoing email address to submit a request that we make no further use of your information. We will use commercially reasonable efforts to honor all requests within a commercially reasonable time. We may retain an archived copy of your records as required by law or for legitimate business purposes.

We work to protect the security of your Personal Information. We maintain a variety of physical, electronic, and procedural safeguards when it comes to collecting, storing, and disclosing Personal Information. For example, we take steps to protect against unauthorized access to our systems that store Personal Information such as by using policies limiting access to those systems to authorized personnel.

When you order products or services through the Site or Applications, we employ the above-mentioned safeguards for the transmission of the information from you to us. For example, we use Secure Sockets Layer (SSL) protocol or encryption technologies.

You should keep your user name(s), password(s), or other access information safe and confidential to protect against unauthorized access to your account information or computer. You should adopt passwords that others cannot figure out easily. You should also be sure to sign off of your computer or any shared computers when you are finished using them.

We may make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site or via the Application in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the Site, Applications, or data system.

International Transfers
For the reasons specified in this Privacy Policy for which we collect your information, such as for providing you with the Site, Applications, or Services your information may be transferred to and stored on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, We transfers Personal Information to the United Arab Emirates and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We make all reasonable commercial efforts to keep such information secure as specified in this Privacy Policy. (See “Security”, above).